Repairs and fees
We only arrange fixes a safety check finds. General repairs stay with you, and fixes aren’t in the monthly fee.
We only arrange fixes a safety check finds. Here’s how.
Same-day notice
The contractor reports it to us. We tell you the same working day, in plain English, with how urgent it is.
A written price
From our price list, or a written quote within 2 working days. Contractor’s price and our fee shown separately.
Your yes
Reply “approved” by email or text. Or set a limit for fixes: jobs under it, our fee included, just get done and you hear after. [CONFIRM: repair limit options]
Done and proved
We book it, arrange access, get it re-tested where needed, update your records and invoice you.
Your choice
Use your own contractor if you prefer. We just need proof it’s done.
Set a limit for fixes
Pick a limit per job for fixes a check finds. Anything under it, our 15% fee included, goes ahead without a call. Anything over, we ask first. Change it any time by email.
If a contractor finds something dangerous, they make it safe on the spot and we tell you straight away. [CONFIRM: what counts as urgent, and who approves it]
| Your limit | Biggest contractor price |
|---|---|
| £150 | £120.00 |
| £300 | £260.86 |
| £500 | £434.78 |
Our handling fee
15% of the contractor’s price, minimum £30. Covers quoting, booking, access and paperwork. [CONFIRM: handling fee = 15%, minimum £30]
Price list sent with your agreement. [CONFIRM: publish common-jobs price list]
Bigger jobs
Bigger jobs, like a rewire, are quoted individually. [CONFIRM: fee for projects]
Hand over the compliance. Keep your tenants.
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Now taking on new landlords.